Gsm Jobs
The Customer Relations Associate ensures customer satisfaction and retention by managing complaints, conducting follow-up calls, and coordinating with various dealership departments including sales, service, and parts. This role involves maintaining high-quality standards, documenting interactions, and providing feedback to process improvements in an automotive retail environment.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
10001+ employees
Founded
1996
AutoNation is the largest automotive retailer in the United States, operating a nationwide network of franchised new-car dealerships alongside a large used-vehicle business. The company sells new and pre-owned cars, provides vehicle financing and extended warranties, and offers service, parts, collision repair and other after‑sales services. AutoNation emphasizes digital and omnichannel retailing—including online vehicle shopping and nationwide delivery—while maintaining local service centers. Headquartered in Fort Lauderdale, Florida, it was founded in the 1990s and focuses on brand-certified retail operations and integrated customer care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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346% above the average for this role