Customer Relations Coordinator

The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication across multimodal transportation terminals, air/ocean branches, or contract logistics sites. Serving as a primary point of contact for customers, carriers, drivers, and internal teams, the role focuses on shipment tracking, scheduling, and resolving service inquiries to facilitate the timely movement of freight. The position also involves handling core financial activities such as accounts receivable, accounts payable, and billing support.