Customer Relationship Consultant

The Customer Relationship Consultant role involves engaging with customers to understand their financial needs and goals, providing tailored information on savings products and services, and conducting reviews to identify appropriate solutions. This position supports both the Leeds and Guiseley branches, offering face-to-face, virtual, and outbound contact to deliver exceptional customer service. The role focuses on building relationships, resolving issues, and helping customers achieve their financial objectives within a mutual building society environment.