Customer Relationship Executive

Digitide Solutions Limited is seeking a proactive Customer Relationship Executive to join the CLM Domestic BFSI – Manpower Back Office team. In this role, you will serve as the primary point of contact for financial services clients, handling inquiries, troubleshooting issues, and delivering accurate product information to ensure high customer satisfaction. The position involves managing client interactions across multiple channels, resolving service issues within defined SLAs, and identifying opportunities for upselling or cross-selling relevant solutions.