Customer Relationship Executive

The Customer Relationship Executive serves as the frontline ambassador for Digitide Solutions Limited's CLM Domestic BFSI back-office operations, handling inbound and outbound communications to address client queries and troubleshoot issues. This role focuses on ensuring timely resolution of inquiries, maintaining accurate records, and collaborating with internal teams to drive customer satisfaction and retention. The position requires a proactive attitude, strong communication skills, and an understanding of BFSI processes.