Customer Relationship Executive

The Customer Relationship Executive serves as the primary point of contact for domestic BFSI clients within the CLM Back Office team, handling inquiries, troubleshooting issues, and conveying product information to ensure high client satisfaction. The role involves fostering long-term relationships, adhering to SLA timelines, and maintaining up-to-date knowledge of industry regulations and internal policies. This position requires a customer-centric mindset with a focus on service excellence in a fast-paced back-office environment.