Customer Relationship Executive

Digitide Solutions Limited is seeking a proactive Customer Relationship Executive to serve as the first point of contact for customers, delivering timely assistance and effective issue resolution while upholding service standards and regulatory compliance. The role involves managing inbound inquiries, resolving complaints, and identifying opportunities for upselling or cross-selling relevant solutions. The position requires maintaining up-to-date knowledge of BFSI regulations and meeting team targets and key performance indicators.