Customer Relationship Liaison

The Customer Relationship Liaison serves as a cross-functional liaison between customers and banking representatives to enhance communication and drive business development within the Business Banking Sales Division. This role supports branch partnerships as a subject matter expert, manages complex account servicing, and facilitates timely loan closings by coordinating with credit underwriting and legal departments. The position focuses on deepening customer relationships, analyzing financial information for credit requests, and ensuring seamless customer service throughout the client lifecycle.