Customer Relationship Manager

As a Customer Relationship Manager, you will take ownership of a portfolio of international clinical trial accounts, acting as a trusted partner to customers throughout the lifecycle of their studies. You will coordinate customer projects, budgets, and commercial activities while building strong relationships that drive successful outcomes, exceptional service delivery, and long-term business growth. Working closely with internal stakeholders across multiple functions, you will ensure customer requirements are translated into operational success, helping clients move their clinical programmes forward with confidence.