Customer Relationship Specialist- Cannon Hill

The Customer Relationship Specialist serves as the welcoming face of BOQ in the Cannon Hill branch, delivering exceptional service by identifying and responding to customers' financial needs. The role involves engaging customers in meaningful conversations to match them with appropriate banking solutions, managing loan maintenance requests, and identifying opportunities for referrals to specialist teams. This position also includes coaching team members, championing digital banking tools, and providing a pathway for future growth into lending roles.