Protolabs

Customer Relationship Specialist

Protolabs(1 month ago)

HybridFull TimeMedior$60,000 - $80,000Customer Service
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About this role

The Customer Relationship Specialist at Protolabs manages relationships with a portfolio of customers to enhance retention, satisfaction, and revenue. They act as a primary point of contact, support the production order process, and collaborate cross-functionally to ensure an exceptional customer experience. The role emphasizes proactive communication and continuous improvement in service offerings.

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Required Skills

  • Customer Relations
  • Account Management
  • Manufacturing
  • Communication
  • Problem Solving
  • Project Management
  • Salesforce
  • Industry Knowledge
  • Relationship Building
  • Process Improvement
Protolabs

About Protolabs

protolabs.com

Protolabs is a tech-enabled manufacturing company that provides rapid prototyping and on-demand low-volume production of custom parts. Customers get interactive online quoting and free design analysis—often within hours—so engineers can iterate quickly and move from prototype to production. Their services include injection molding, CNC machining, 3D printing and related secondary operations, supporting both prototyping and short-run production needs. Protolabs positions itself as a fast, reliable partner for product development and small-scale manufacturing worldwide.

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