Customer Renewals Representative
Hastings Direct(2 months ago)
About this role
A Renewals Representative at Hastings Direct is the first point of contact for customers approaching the end of their insurance policy, handling renewal enquiries and ensuring customers understand their quotations and cover. The role is based in the Bexhill office with initial in-person training and a transition to hybrid working within the customer service/renewals team.
Required Skills
- Active Listening
- Communication
- Problem Solving
- Resilience
- Persuasion
- Customer Service
- Computer Skills
- Telephony
About Hastings Direct
hastingsdirectcareers.comCustomer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London.
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