Customer Representative - Dovercourt

The Customer Representative role at Nationwide's Dovercourt branch involves supporting customers through in-person, phone, and digital interactions to assist with everyday banking transactions and queries. This position plays a key part in the branch team, guiding customers towards appropriate banking services and digital tools while ensuring a high standard of customer service. The role requires adapting to different customer needs and contributing to the branch's commitment to maintaining accessible face-to-face banking services.