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Customer Representative (Dutch-speaking) - Onsite - SP02 at Concentrix - ApplyBlast

Customer Representative (Dutch-speaking) - Onsite - SP02

Concentrix

1 month ago

3.3 on Glassdoor

Benalmádena, Andalusia, Spain

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Representative provides Dutch-speaking customer service for Specsavers, handling inquiries via phone, live chat, and email regarding orders, products, and promotions. This role focuses on delivering world-class service, resolving customer issues, and meeting performance targets within a supportive team environment. The position requires fluency in Dutch and English, along with strong computer and CRM system skills.

Responsibilities

Handle inbound and outbound calls, live chat, and email inquiries
Manage customer orders, products, and promotions with high service standards
Log and resolve customer issues using ticketing systems and follow procedures

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.