Customer Representative (European Portuguese-speaking) - Online Booking Services
Philip Morris International(5 months ago)
About this role
A Customer Service Representative (European Portuguese-speaking) at Concentrix supports online booking operations from the Porto office, representing a global technology and services provider. The role focuses on ensuring client expectations for quality and customer journey improvement are met while offering training and career development. It is a full-time, on-site position with opportunities for internal promotion and development.
Required Skills
- European Portuguese
- English
- Customer Service
- Travel Knowledge
- CRM Systems
- Communication
- Problem Solving
- Empathy
- Teamwork
- Decision Making
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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