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Customer Representative for Italian market at Cross Border Talents - ApplyBlast

Customer Representative for Italian market

Cross Border Talents

1 month ago

Bucharest, Bucharest, Romania

Onsite

Full Time

Junior

0 applicants

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About this role

Join a vibrant multilingual BPO center as a Customer Representative for the Italian market, serving as the first point of contact for clients and resolving inquiries for leading airlines. The role involves managing customer interactions via email and phone, addressing issues such as flight changes, cancellations, and lost baggage, while maintaining high levels of customer satisfaction. This position requires immediate availability and onsite work from Monday to Friday.

Responsibilities

Deliver exceptional customer service through email and phone communication
Manage and resolve customer inquiries from leading airlines
Engage with customers across multiple channels utilizing German and English

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.