Customer Representative (French-speaking) – Airline Company

Philip Morris International(2 months ago)

Lisbon, PortugalOnsiteFull TimeJunior$38,252 - $51,870 (estimated)Customer Service

About this role

A French-speaking Customer Representative role at Concentrix based in Lisbon, supporting an airline client in an on-site contact center. The position is customer-facing and emphasizes delivering a positive customer experience while providing extensive training and career development opportunities.

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Required Skills

Booking Management
Phone Support
Email Support
Claims Handling
GDS
Communication
Empathy
Teamwork
Multilingual

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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