Customer Representative (French/English-speaking) - Hospitality Group

Philip Morris International(1 month ago)

Lisbon, PortugalOnsiteFull TimeJunior$41,506 - $56,541 (estimated)Customer Service

About this role

A Customer Service Representative (French/English-speaking) at Concentrix in Lisbon supports hospitality clients on-site and helps ensure operational excellence across client operations. The role is focused on meeting performance goals and contributing to improvements in the customer journey. The company provides training, career development programs, and full-time indefinite contracts.

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Required Skills

French
English
Invoice Management
Supplier Communication
Phone Support
Email Support
Escalation Handling
Excel
Problem Solving
Communication

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About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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