Customer Representative - Hackney

The Customer Representative role at Nationwide involves supporting customers in person, over the phone, and online to help with everyday transactions, answer queries, and guide them towards banking services and digital tools. This permanent, full-time position requires working 35 hours per week, Monday to Saturday, and plays a vital role in keeping face-to-face banking accessible on the high street. The role focuses on delivering excellent customer experiences, understanding customer needs, and providing trusted guidance in a busy branch environment.