Customer Representative (Italian-speaking) - Insurance Company

Philip Morris International(2 months ago)

Lisbon, PortugalOnsiteFull TimeJunior$46,214 - $62,698 (estimated)Customer Service

About this role

A Customer Service Representative (Italian-speaking) at Concentrix in Lisbon handles inbound customer interactions for an insurance client, supporting policy holders with information, changes, claims, and document processing. The role is onsite, full-time, and emphasizes operational excellence, performance targets, and career development with provided training.

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Required Skills

Customer Service
Phone Support
Chat Support
Claims Processing
Policy Management
Document Archiving
Email Communication
Data Entry
Italian
English

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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