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Customer Representative (Italian-speaking) – Onsite - MS01 at Concentrix - ApplyBlast

Customer Representative (Italian-speaking) – Onsite - MS01

Concentrix

1 month ago

3.3 on Glassdoor

Barcelona, Catalonia, Spain

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Representative role involves managing incoming customer inquiries via phone, email, and chat to resolve demands and maintain service standards. This position requires proficiency in Italian and English to support clients in the fashion industry while ensuring timely resolutions within established service level agreements. The role offers opportunities for career growth and professional development within a global technology and services leader.

Responsibilities

Resolve customer demands via telephone, email, and chat
Log call details and provide resolution within SLA
Maintain service and product knowledge for customer applications

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.