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Customer Representative at Hastings Direct - ApplyBlast

Customer Representative

Hastings Direct

2 months ago

3.7 on Glassdoor

Leicester, England, United Kingdom

Hybrid

Full Time

Junior

0 applicants

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About this role

Join Hastings Direct as a Customer Representative in the Home insurance department, providing phone-based support to policyholders, handling policy changes, renewals, and complaints. The role includes an 8‑week onboarding training period, followed by hybrid working with the opportunity for career progression and salary increases.

Responsibilities

Provide expert guidance on home insurance policies
Handle inbound customer calls and process policy changes
Identify suitable products and pricing using internal systems

Skills

About Hastings Direct

hastingsdirectcareers.com

Headquarters

Bexhill-On-Sea, England, United Kingdom

Company Size

1001-5000 employees

View Profile

Hastings Direct is an agile, data and digitally focused general insurance provider to the UK market, offering a full range of car, van, bike, and home insurance products. With over 4,800 colleagues, the company operates from offices in Bexhill-on-Sea, Leicester, and London. Hastings Direct is known for its dynamic, flexible culture and commitment to serving customers across the UK.