Customer Representative

As a Customer Representative at Nationwide in Newport, you will support customers in person, over the phone, and online by handling everyday transactions, answering queries, and guiding them toward banking services and digital tools. This permanent, full-time role is a key part of the branch team, ensuring face-to-face banking remains meaningful and accessible while delivering excellent customer experiences. You will work closely with colleagues to provide trusted guidance and support customers through their everyday banking moments and life-changing decisions.