Customer Research & Insight Manager

The Customer Research & Insight Manager at Asda House leads end-to-end qualitative and quantitative research projects to deepen the company's understanding of customers and translate their needs into actionable insights. This role involves managing customer listening programmes, analysing market and competitor evidence, and partnering with cross-functional stakeholders to drive customer-led decision-making across strategy and brand communications. The position requires strong analytical skills, experience with third-party agencies, and the ability to present compelling stories that influence leadership and business outcomes.