EverCommerce
The Customer Researcher role focuses on the payments product within Invoice Simple and Joist, driving adoption, trust, and retention for service professionals. This position involves conducting mixed-method research across the full payments user journey to inform product strategy, growth initiatives, and execution. The role requires collaborating with cross-functional teams to translate research insights into actionable business decisions.
Headquarters
Denver, Colorado, United States
Company Size
1001-5000 employees
Founded
2016
EverCommerce (NASDAQ: EVCM) is the leading service commerce platform providing vertically-tailored, integrated SaaS solutions to more than 745,000 global service-based businesses. Its software brands serve industries including home and field services, health services, and wellness, helping businesses manage operations, streamline customer engagement, and accept payments. EverCommerce's digital and mobile solutions are designed to accelerate growth, improve retention, and create convenient experiences between customers and their service professionals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EverCommerce.
EverCommerce didn’t post a salary, so this is our estimate from similar listings.
49% below the average for this role
EverCommerce (NASDAQ: EVCM) sells EverConnect to Ignite Visibility, ends strategic review
Oct 31, 2025