Mastery Logistics Systems
The Customer Resolution Coordinator acts as the primary point of contact for high‑impact product issues, coordinating communication and cross‑functional efforts to drive issue resolution and ensure customer satisfaction. The role focuses on managing escalations, aligning internal teams, and providing transparent updates throughout the resolution lifecycle.
Headquarters
Chicago, Illinois, United States
Company Size
201-500 employees
Founded
2019
Mastery Logistics (Mastery) provides a comprehensive cloud-based Transportation Management System (TMS) built for large shippers, carriers, and logistics service providers. The platform is designed to help manage complex transportation networks—covering planning, execution, carrier management and optimization—with enterprise-scale scalability and systems integrations. Mastery emphasizes visibility and data-driven workflows to reduce cost, improve service and simplify operational complexity. Its tagline, "Complexity Demands Mastery," reflects a focus on configurable solutions for sophisticated, multi-party logistics operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mastery Logistics Systems.
Mastery Logistics Systems didn’t post a salary, so this is our estimate from similar listings.
30% above the average for this role