Careers board
A Customer Resolution Officer manages complex customer complaints through an Internal Dispute Resolution process, ensuring fair and compliant outcomes. The role involves investigating issues, making sound decisions, and maintaining regulatory compliance with ASIC RG 271 and the NCCP Act. This position requires strong investigative and negotiation skills to handle a high-volume caseload within strict timeframes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Careers board didn’t post a salary, so this is our estimate from similar listings.