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© All Rights Reserved. ApplyBlast.com
Liberty Financial
Liberty is seeking an experienced Customer Resolutions Lead to strengthen the organization's internal and external dispute resolution (IDR and EDR) capabilities. This pivotal role involves managing complex regulatory matters, including AFCA escalations, while partnering with cross-functional teams to enhance complaint handling processes. The Lead will drive continuous improvement initiatives, analyze complaints data to identify trends, and provide coaching to frontline staff to ensure fair and consistent customer outcomes.
Headquarters
Monarch Beach, California, United States
Company Size
1-10 employees
Founded
1982
We Simplify the Loan Process
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Liberty Financial.
Liberty Financial didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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