Customer Retention Agent
ICAP OUTSOURCING SOLUTIONS
About this role
The Customer Retention Agent is responsible for maintaining relationships with customers, addressing their concerns, and ensuring their continued business. The role involves engaging with customers over the phone and providing solutions to retain their loyalty.
Skills
Qualifications
About ICAP OUTSOURCING SOLUTIONS
icap-outsourcing.comICAP Outsourcing Solutions S.A. is a Greece-based outsourcing services provider offering staffing deployment, inbound call handling, and recruitment and training of human resources across Greece and Southeast Europe. It delivers quality services and innovative HR solutions to help businesses optimize workforce management and customer-support operations. As part of the ICAP group, the company is headquartered in Kallithea, Athens. For inquiries, contact os@icap-os.com or +30 2103362000, and visit icap-outsourcing.com.
Recent company news
The Total BusinessΕθνικά Βραβεία Εξυπηρέτησης Πελατών 2025: Ανακοινώθηκαν οι 3 Νικητές ανά κατηγορία βράβευσης
Nov 25, 2025
left.grΕξευτελίστηκε, διαμαρτυρήθηκε, απολύθηκε!
May 3, 2017
BusinessNewsΑνακοινώθηκαν οι Μεγάλοι Νικητές των Εθνικών Βραβείων Εξυπηρέτησης Πελατών 2024
Dec 12, 2024
Euro2dayΠιστοποίηση της ICAP από TÜV HELLAS για το Σύστημα Διαχείρισης Ασφάλειας Πληροφοριών
Oct 22, 2020
About ICAP OUTSOURCING SOLUTIONS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ICAP OUTSOURCING SOLUTIONS.
Salary
$57k – $77k
per year