Customer Retention and Sales Representative
Cox
About this role
Cox Communications is hiring a full-time Customer Retention and Sales Representative to work in an in-office call center in the Phoenix, AZ area. The role focuses on engaging with customers who are considering downgrading or cancelling service, aiming to retain them and drive revenue through targeted offers and additional services. Compensation includes an hourly base plus commission/incentives with higher earning potential for top performers.
Skills
Qualifications
About Cox
cox.comCox Residential Services is a leading provider of high-speed internet, cable TV, and smart home solutions, committed to connecting customers with the things they love. Offering a range of services designed for both entertainment and convenience, Cox aims to deliver fast and reliable connectivity for homes across the nation. With a focus on customer satisfaction and innovative technology, Cox helps users find personalized deals to enhance their digital lifestyle.
About Cox
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k
per year