Customer Retention and Sales Representative
CCC CoxCom, LLC(1 month ago)
About this role
Cox Communications is hiring a full-time Customer Retention and Sales Representative to work in an in-office call center in the Phoenix, AZ area. The role focuses on engaging with customers who are considering downgrading or cancelling service, aiming to retain them and drive revenue through targeted offers and additional services. Compensation includes an hourly base plus commission/incentives with higher earning potential for top performers.
Required Skills
- Customer Retention
- Call Center
- Upselling
- Cross-Selling
- Customer Service
- Negotiation
- Persuasion
- Relationship Building
- Billing Support
- CRM
+2 more
Qualifications
- High School Diploma
- GED
About CCC CoxCom, LLC
cox.comCox Residential Services is a leading provider of high-speed internet, cable TV, and smart home solutions, committed to connecting customers with the things they love. Offering a range of services designed for both entertainment and convenience, Cox aims to deliver fast and reliable connectivity for homes across the nation. With a focus on customer satisfaction and innovative technology, Cox helps users find personalized deals to enhance their digital lifestyle.
View more jobs at CCC CoxCom, LLC →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at CCC CoxCom, LLC
Similar Jobs
Customer Retention Representative
CAI Cox Automotive Corp Svcs., LLC(2 months ago)
Part Time Bilingual Retail Sales Associate
CAI Cox Automotive Corp Svcs., LLC(1 month ago)
Client Solutions Retention Representative (Cox Business)
CAI Cox Automotive Corp Svcs., LLC(1 month ago)
Customer Care Specialist I - Technical Support
CAI Cox Automotive Corp Svcs., LLC(1 month ago)
Client Solutions Retention Representative (Cox Business)
CAI Cox Automotive Corp Svcs., LLC(24 days ago)
Customer Retention Specialist (Work from Home)
Nerdy(3 days ago)