Lineage Provisions
The Customer Retention Lead will own the end-to-end customer journey across email, SMS, and onsite touchpoints, serving as the single point of accountability for retention revenue. This role involves auditing and optimizing the current retention program, building lifecycle flows, and developing segmentation strategies to drive lead conversion and product upsells. The position requires close collaboration with brand and performance teams to execute campaign calendars and maintain accurate data connections across platforms like Klaviyo, Shopify, and GA4.
Lineage Provisions is a real-food nutrition brand co-founded by Dr. Paul Saladino, MD and Dr. Anthony Gustin, offering a line of products including grass-fed protein bars, air-dried steak, meat sticks, protein powder, collagen, honey, and coffee. The company sources 100% grass-fed and regeneratively raised ingredients, uses traditional preparation methods, and third-party tests every product for 300+ contaminants to ensure purity and nutrient density. Lineage Provisions is committed to clean, transparent nutrition free from fillers, seed oils, and artificial additives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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