Customer Retention Manager | Email Marketing | Mid
Nord Security
About this role
The role involves generating insights and creating marketing communication strategies aimed at improving customer loyalty, retention, and engagement for a cybersecurity company. The job requires collaboration across teams to align messaging with business goals and enhance user experience.
Skills
About Nord Security
nordsecurity.comNord Security is a digital security company focused on making online privacy and protection accessible to everyone. It builds consumer and enterprise tools — best known for NordVPN, NordPass (password manager), NordLocker (encrypted cloud storage), and NordLayer (business VPN/security) — that use strong encryption, independent audits, and cross‑platform apps. The company serves millions of users and organizations worldwide and is widely cited by tech outlets for its privacy-focused products and transparent practices.
Recent company news
Nord Security has received over 400 patents
4 weeks ago
Nord Security faces third class action lawsuit over deceptive subscription tactics
Jul 30, 2025
'A bet for the future of cybersecurity' – Nord Security hits 400 patents as race for solutions against next-gen threats heats up
1 month ago
Nord Security 4x Patents Within 2 Years in Bet on Cybersecurity’s Future
1 week ago
Nord Security Founders Launch Nexos.ai For Governed Enterprise AI
Nov 25, 2025
About Nord Security
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Nord Security.
Salary
$32k – $44k
per year