Customer Retention Representative
North
About this role
A Customer Retention Representative at North focuses on retaining merchant customers by resolving issues, educating them on pricing and services, and improving retention strategies. The role involves outreach, customer support, and collaboration with internal teams to enhance customer loyalty.
Skills
About North
north.comNorth is a leading provider of advanced point-of-sale (POS) and merchant services, committed to enhancing transaction processes for businesses. Founded in 1992, the company specializes in a variety of payment processing solutions, including in-person, online, and mobile payment systems, designed to maximize efficiency and provide flexibility. With a strong focus on innovation and customer service, North aims to empower businesses to elevate their financial transactions with tailored solutions and cutting-edge technology. Based in Troy, Michigan, North is dedicated to supporting its clients across numerous industries.
Recent company news
The Center SquareFrom Mexico to the northern border, federal agents nab forced labor, visa fraud
2 weeks ago
CTV NewsArmed robbery suspect apprehended after scuffle with security at Sault business
3 days ago
TVTechnologyCBS News Bay Area (KPIX) Expands News Coverage in Northern California
Sep 23, 2025
NABNAB support for customers and colleagues impacted by flooding in the Northern Territory
1 month ago
Times News GroupAlan Kohler and Sally Auld to speak at Northern Rivers economic breakfast
1 week ago
About North
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for North.
Salary
$28k – $36k
per year
More jobs at North
Similar Jobs
Virtual - Retention Sales Comcast Business
Bloomberg
Customer Retention Representative
Cox Automotive Inc.
Money In Motion - Retention Consultant
TIAA
Customer Retention Representative
Cox Enterprises
Money In Motion - Retention Consultant
TIAA
Client Solutions Retention Representative (Cox Business)
Cox Automotive Inc.