American Burglary & Fire Inc.
ABF Security is seeking a proactive Customer Retention Specialist to join their team in Fenton, MO. This full-time, onsite role focuses on retaining customers by addressing concerns, managing disconnect requests, and ensuring they understand the value of their security services. The position requires strong communication skills to de-escalate challenging situations and deliver exceptional customer service while protecting recurring revenue.
Headquarters
Fenton, Missouri, United States
Company Size
11-50 employees
Founded
1978
American Burglary & Fire Inc. ("Our Family Protecting Yours") is a full-service security company specializing in security system installation and alarm monitoring for residential and commercial properties. They design and install burglary and fire alarm systems and provide professional monitoring plus ongoing service and support tailored to each site's needs. As a family-focused provider, they emphasize reliability, safety, and personalized protection for homes and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for American Burglary & Fire Inc..
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