NRMA
The Inbound Customer Sales Representative will be the first point of contact for prospective and existing NRMA members, handling inquiries, sales, and membership changes for Roadside Assistance. The role involves engaging customers, identifying their needs, and providing solutions while meeting KPIs in a high‑volume call centre environment.
NRMA (National Roads and Motorists' Association) is Australia's largest member-owned organisation providing roadside assistance, car battery replacement, driving lessons, and EV charging services across Australia. Through the My NRMA platform and rewards program, members gain access to over 8,500 offers spanning travel, fuel savings, food, and experiences, as well as NRMA Parks and Resorts across more than 70 destinations. NRMA also advocates for members on road safety and infrastructure issues, and supports regional communities through initiatives such as EV charger installation and nature-based tourism.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NRMA.
NRMA didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role
Customer Contact Specialist
Aveo
Customer Contact Specialist
Aveo
Contact Centre Representative, Emergency Roadside Services
CAA Niagara
Contact Centre Representative, Emergency Roadside Services
CAA Niagara
Contact Centre Representative, Emergency Roadside Services
CAA Niagara
Contact Centre Support Assistant
Costa Coffee