Customer Satisfaction Representative
Driveway(1 month ago)
About this role
The Customer Satisfaction (Customer Relations) Representative ensures a high level of customer satisfaction at assigned stores by assisting customers and communicating concerns to the dealership. The role supports continuous improvement and reputation management efforts across dealership locations and reports to the Senior Customer Relations Representative. Based in Addison, TX, the position is part of Driveway’s customer-facing operations focused on making car ownership easy and transparent.
Required Skills
- Attention
- Urgency
- Communication
- Computer Skills
- Customer Liaison
- Data Tracking
- Social Media
- Reputation Management
Qualifications
- High School Diploma
- Driver's License
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