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© All Rights Reserved. ApplyBlast.com
Driveway
As a Customer Satisfaction Representative at Driveway, you will lead customer satisfaction improvement initiatives and serve as a key liaison between dealerships and customers. Your role involves following up with customers promptly, tracking survey scores via FreshDesk, and collaborating with the Reputation and Brand Team to resolve concerns and enhance the overall customer experience.
Driveway is an online automotive retail and services platform that helps consumers buy, sell, finance, and maintain vehicles digitally. The company offers tools for vehicle purchasing, trade-ins, financing, delivery, and service-related support, operating in the automotive e-commerce industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Driveway.
52% below the average for this role
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