Customer Service Account Associate - Springfield
T-Mobile(11 days ago)
About this role
This role supports customer satisfaction by resolving inquiries and managing accounts effectively within a team environment. It involves identifying root causes of customer concerns, managing account activities, and facilitating collections when appropriate. The position emphasizes developing skills in customer service, account management, and problem resolution.
Required Skills
- Customer Service
- Account Management
- Problem Resolution
- Communication Skills
- Computer Applications
About T-Mobile
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