Customer Service Account Manager – Labels & Packaging

A well-established label and packaging manufacturer is seeking an experienced Customer Service Account Manager to manage complex customer accounts and serve as the primary point of contact between customers and internal manufacturing teams. The role involves coordinating closely with Production, Scheduling, Prepress, Quality, Finance, and Sales to ensure orders, specifications, timelines, and customer expectations are handled accurately from order entry through delivery. This position offers a strong opportunity for someone with previous labels, printing, packaging, or manufacturing customer service experience who understands both the customer side and the operational side of getting jobs produced and delivered successfully.