Customer Service Administrator
Castelangroup
About this role
Castelan is seeking a Customer Services Administrator to provide excellent customer support through call handling, appointment booking, and administrative tasks. The role involves assisting customers, coordinating with claims handlers, and working within a team environment.
Skills
Qualifications
About Castelangroup
castelangroup.comCastelan Group is a UK-based provider of furniture care, commercial services, insurance services and care products for retailers, insurers, manufacturers and leisure businesses. They operate a national furniture care network and a dedicated Furniture Care Centre to deliver repairs, restoration, and claims handling at scale. The company positions itself as a high-quality, efficient and professional partner for corporate clients and policyholders, offering managed claims services and a customer-facing claims portal.
About Castelangroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$26k
per year