milliman
The Customer Service Administrator role involves interacting with insurance applicants to handle formal disputes of incorrect information, responding to inquiries via phone and email, and resolving Fair Credit Reporting Act (FCRA) disputes within established timelines. This position requires coordinating with insurance clients to ensure updated information is received and tracking case details in Salesforce. The role is part of the Operations team, which supports various IntelliScript divisions and manages increasing call volumes from policy applicants.
Headquarters
Seattle, Washington, United States
Company Size
1001-5000 employees
Founded
1947
Milliman is a global actuarial and consulting firm that provides actuarial, risk-management, and related products and services to insurers, employers, healthcare organizations, and governments. The firm advises on insurance pricing and reserving, employee benefits and retirement, healthcare analytics, investment consulting, and enterprise risk and capital management, combining technical actuarial expertise with analytics and software. Milliman’s solutions help clients measure, manage, and protect the financial and health-related well‑being of people and organizations worldwide. The company is known for deep technical capability, proprietary models and tools, and practical, data-driven guidance across insurance, retirement, and health sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for milliman.
52% above the average for this role