Customer Service Adviser (12 month Fixed Term Contract)
Newcastle Building Society
About this role
A Customer Service Adviser (12-month fixed term) at Newcastle Strategic Solutions supports customer-facing operations for savings accounts on behalf of client banks and building societies. The role sits within the contact centre of a fintech subsidiary of Newcastle Building Society and contributes to regulated, customer-focused services. The position includes a four-week Customer Excellence Academy training programme and is part of a team delivering service across multiple client accounts.
Skills
About Newcastle Building Society
newcastle.co.ukConnecting you with a better financial future. Newcastle Building Society, helping communities through savings, mortgages and more for over 150 years.
Recent company news
Business LiveNewcastle Building Society's year of growth and investment as chief executive warns of headwinds in 2026
6 days ago
BBCBuilding society customers wait a year for voluntary refund
Apr 28, 2025
This is MoneyFirst-time buyers offered 2% deposit mortgage - but those using Bank of Mum and Dad are BANNED
Sep 10, 2025
Professional AdviserNewcastle Financial Advisers acquires retiring couple's planning firm
Apr 10, 2025
The IntermediaryNewcastle for Intermediaries enhances interest-only mortgage proposition
Aug 12, 2025
About Newcastle Building Society
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Newcastle Building Society.
Salary
$30k – $33k
per year
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