Customer Service Advisor - Alabang 2026

Philip Morris International(2 months ago)

Muntinlupa, PhilippinesOnsiteFull TimeJunior$42,627 - $58,015 (estimated)Customer Service

About this role

Customer Support Associate I based in Alabang providing frontline customer service via inbound/outbound calls and internet channels. The role focuses on resolving routine product and service inquiries, maintaining accurate records, and meeting client service KPIs. This is an entry-level, full-time position in a contact center environment.

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Required Skills

Customer Service
Call Handling
Communication
Empathy
Multitasking
PC Knowledge
Attention To Detail
Teamwork
Documentation
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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