Customer Service Advisor - Alabang XTRA 2026

Philip Morris International(2 months ago)

Muntinlupa, PhilippinesOnsiteFull TimeJunior$42,156 - $57,381 (estimated)Customer Service

About this role

A Customer Service Advisor in Alabang is an entry-level customer support role within a business process outsourcing environment supporting client products and services through phone and online channels. The position is full-time and based in Muntinlupa (Alabang), Philippines, operating within a structured program and career framework. It is intended for individuals beginning to develop program- and client-specific knowledge and performance metrics.

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Required Skills

Customer Service
Phone Support
Inbound Calls
Outbound Calls
Troubleshooting
Empathy
Communication
Multitasking
Computer Skills
Data Entry

+4 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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