Customer Service Advisor - Arabic Speaker

Philip Morris International(3 months ago)

Dubai, United Arab EmiratesOnsiteFull TimeMedior$46,778 - $63,847 (estimated)Customer Service

About this role

A Customer Service Advisor (Arabic Speaker) who provides multilingual support to clients' customers via phone, chat, and email. The role is based in Dubai and supports luxury retail/hospitality clients, focusing on delivering high-quality service and timely responses. It is a full-time, on-site position requiring immediate availability.

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Required Skills

Arabic
English
Phone Etiquette
Customer Service
Cross-Selling
Problem Solving
Computer Navigation
Attention To Detail

Qualifications

Bachelor's Degree Preferred

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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