Customer Service Advisor - Digital Intake - Bacolod - 2026

Philip Morris International(1 month ago)

Bacolod, PhilippinesOnsiteFull TimeJunior$41,936 - $57,105 (estimated)Customer Service

About this role

The Customer Service Advisor - Digital Intake serves as a frontline interface with customers, addressing inquiries and resolving routine issues related to the client's products or services. This role emphasizes strong communication and customer service skills, fostering positive customer interactions as well as documenting and tracking call center information.

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Required Skills

Customer Service
Problem Resolution
Communication Skills
Multi-Tasking

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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