Customer Service Advisor - Digital Intake - Iloilo 2026
Philip Morris International(1 month ago)
About this role
The Customer Service Advisor - Digital Intake role involves interfacing with customers through various channels such as inbound calls, outbound calls, or the Internet. The position focuses on providing customer service support and resolving routine issues related to the client's products or services, while ensuring customer satisfaction and adherence to KPIs.
Required Skills
- Customer Service
- Problem Resolution
- Communication
- Attention to Detail
- Multi-tasking
Qualifications
- High School Diploma
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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