Customer Service Advisor - Eton 2026

Philip Morris International(2 months ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$42,591 - $57,925 (estimated)Customer Service

About this role

A Customer Service Advisor at the Eton Quezon City site provides frontline support to customers via inbound/outbound calls and online channels, addressing routine inquiries about client products and services. This entry-level, full-time role is part of a structured, metric-driven program where employees develop familiarity with client terminology and procedures. The position supports business performance goals while working as part of a customer support team.

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Required Skills

Customer Service
Communication
Empathy
PC Skills
Detail Oriented
Multitasking
Teamwork
Problem Solving
Call Handling
Documentation

+2 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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