Customer Service Advisor - French 2026

Philip Morris International(1 month ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$40,777 - $55,684 (estimated)Customer Service

About this role

A Customer Service Advisor - French serves as the frontline representative for French-speaking consumers, handling inbound inquiries and representing the company's brand. The role involves interacting with customers across multiple channels and maintaining accurate records in internal systems. This is a full-time, site-based position located in Quezon City.

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Required Skills

French Language
Customer Support
Troubleshooting
CRM
Case Logging
Escalation
Documentation
Communication

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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