Customer Service Advisor - MOA XTRA 2026

Philip Morris International(2 months ago)

Pasay City, PhilippinesOnsiteFull TimeJunior$45,162 - $61,246 (estimated)Customer Service

About this role

A Customer Support Associate I handles customer interactions for client accounts through inbound/outbound calls and internet channels. This is an entry-level, full-time onsite role based in Pasay City (MOA) within a customer service operation. The position operates within defined procedures and program standards under close supervision.

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Required Skills

Customer Service
Call Handling
Communication
Empathy
Multi-Tasking
PC Navigation
Data Entry
Problem Solving
Time Management
Teamwork

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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